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East
Africa Shuttles & Safaris enjoys an excellent reputation within the
tourism industry. Within East Africa, we are affiliated with and licensed
members of Kenya's Association of Tour Operators (KATO). This governing
body regulates and promotes tourism to Kenya.
KATO
- Kenya Association of Tour Operators
KATO members observe a strict code of conduct designed to ensure that
they trade honestly and professionally at all times. The Association also
expects members to comply with the spirit of Kenya's tourist reputation,
offering high quality service, comfort, safety and value to all clients.
Above all KATO is committed to the true principles of eco-tourism, promoting
low impact, environmentally sensitive operations to maximize visitors'
enjoyment, understanding, awareness of wildlife & landscapes, and
due respect to local communities and their cultures.
The
full code is designed and monitored by the Ethics and Standards Sub-committee
and endorsed by KATO's Executive Committee. It also offers a system of
redress for agents or individual travelers ensuring that cases of serious
dissatisfaction with a member's services can be formally aired and addressed.
The overall goal is to uphold the integrity of Kenya's tour industry.
Members must offer clear, precise and useful information about the country
and tour, backed up by good standards of service, equipment and facilities
and a commitment to informing and entertaining visitors to Kenya.
For
more information, visit www.katokenya.org
East
Africa Shuttles tours and safaris is a member of The Kenya Association
of Tour Operators (KATO), Kenya's leading tourism trade association
Feel confident while working with us
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